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Empowering Recovery and Workplace Wellbeing Across Australia

ELEV8 Consulting is a dynamic and growing workplace rehabilitation agency, backed by over 20 years of collective expertise in workplace recovery across Australia. Proudly headquartered in the ACT and trusted by the Canberra community, our services extend nationwide, building a strong reputation as a leading provider in NSW, QLD, SA, WA, VIC, and TAS.

 

As an approved ACT WorkSafe workplace rehabilitation provider, we specialise in rehabilitation and recovery services for the life insurance and income protection sectors. We also deliver comprehensive non-compensation rehabilitation and injury prevention programs for the Australian Commonwealth Public Service (Comcare) across NSW, QLD, SA, WA, VIC, and TAS.


At ELEV8 Consulting, we offer boutique workplace rehabilitation solutions tailored to each client’s unique needs. By combining extensive industry experience with a flexible, client-focused approach, we design programs that drive exceptional outcomes. Whether you’re managing complex compensation claims, implementing proactive injury prevention strategies, or helping employees return to work, ELEV8 Consulting is your trusted partner every step of the way.

Our Services

Delivering Excellence in Every Service

ELEV8 Consulting delivers personalised, evidence-based rehabilitation programs that empower recovery. We collaborate with clients, employers, and healthcare professionals to create sustainable solutions, ensuring exceptional care through our strengths-based approach and commitment to continuous improvement.

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Comcare Services

ELEV8 Consulting is a trusted Comcare Workplace Rehabilitation Provider, offering expert, high-quality services focused on the well-being and successful recovery of individuals. We deliver tailored rehabilitation solutions with a commitment to excellence.

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Employer Direct Services

At ELEV8 Consulting, we help employers create safer, more productive workplaces. Our Employer Direct services focus on injury prevention and effective injury management, supporting the well-being of your workforce. 

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Life Insurance Services

ELEV8 Consulting partners with Australia’s leading life insurers to support individuals recovering from life-altering events. We deliver tailored rehabilitation services to help claimants successfully return to work and daily life.

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Health Coaching and Counselling Services

At ELEV8 Consulting, we offer a suite of niche and tailored Health Coaching programs designed to support individuals in their recovery from illness or injury—empowering them to rebuild routines, regain confidence, and live their best lives. We also provide one-on-one private counselling to help individuals navigate personal challenges, build resilience, and move forward with clarity and purpose.

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Health Coaching Program

Our Unique Psychosocial Health Coaching Programs

At ELEV8 Consulting, we are committed to facilitating successful recovery and return-to-work outcomes. Backed by evidence-based research, we have crafted three unique and innovative psychosocial health coaching programs.

These programs are specifically designed to address common and impactful barriers that individuals face during their recovery and reintegration into the workplace.

Our tailored approaches ensure that clients receive the support they need to overcome psychological challenges, build resilience, and achieve sustainable progress in their professional and personal lives.

RenewYOU Program

Designed to empower individuals by enhancing their Psychological Capital. Our program focuses on identifying and addressing gaps in four key areas: Hope, Efficacy (Self-Confidence), Resilience, and Optimism. 

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Phoenix Program

A pioneering adjustment to injury and illness counselling service designed to support individuals through their journey of recovery. This evidence-informed approach empowers clients to rebuild confidence.

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Thrive & Flourish Program

An innovative and transformative program that aims to empower individuals to shift their perspectives, set future-focused goals, reduce blame, and embrace acceptance, even in the face of perceived workplace injustice.

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Vitality Voyage Program

The Vitality Voyage Program is a transformative wellness initiative designed to support individuals in improving their overall health and functional capacity. The program specifically addresses the needs of those experiencing decline mental health.

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Rebalance and Serenity Program

ELEV8’s Rebalance and Mindfulness Yoga Series is designed as a comprehensive mindset program to help individuals focus on building confidence, resilience, and a positive mindset while providing tools for practising gratitude and coping with stress.

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RARE Program

RARE empowers employees to pause, reset, and reconnect with their strengths. These moments may be short in time, but they are powerful in impact—restoring confidence, reducing stress, and renewing resilience at a point when it’s needed most.

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RECLAIM Program

RECLAIM is a comprehensive, evidence-based coaching and education program designed to help individuals manage fatigue, mental overload, and shifting energy levels—guiding them toward renewed clarity, confidence, and purposeful participation in daily life and work.

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The Momentum Method Program

The Momentum Method is a structured, psychologically informed capacity-building program designed for individuals recovering from psychological injury, burnout, or extended workplace absence.

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Clear Path Program

Clear Path is a private support service for neurodivergent employees within the Australian Public Service. Developed in partnership with WHS, HR, and diversity teams, it offers early intervention, therapeutic guidance, and workplace coaching to strengthen emotional regulation, communication skills, and confidence on the job.

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Supporting recovery?
Let’s make it happen today!

We don’t just lead the business—we live the work. Our leadership team continues to deliver services firsthand, bringing real-world insight, empathy, and connection to every decision we make.

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Choose the Right Service for You

We offer two core solutions tailored to your needs. Click below to learn more about what each service can do for you.

Services for Individuals

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Services for Businesses

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Head Office Address:

Level 1, 11-17 Swanson Court Belconnen ACT 2617

Contact:

1300 091 163

hello@elev8consulting.au

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©2025 ELEV8 Consulting. All rights reserved.

Privacy Policy

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Privacy and Information Storage Policy

Introduction

ELEV8 Consulting is committed to protecting the privacy and confidentiality of personal information that we collect, use, store, and disclose in the course of providing our services. This policy outlines our approach to privacy and information storage, and explains the measures that we have put in place to ensure compliance with privacy laws and best practices.

Scope

This policy applies to all personal information that ELEV8 Consulting collects, uses, stores, and discloses in the course of providing our services. This includes but is not limited to personal information about our clients, workers, stakeholders, and partners.

Purpose

The purpose of this policy is to ensure that personal information is collected, used, stored, and protected in accordance with the Privacy Act 1988 and other relevant privacy and confidentiality requirements.

Roles and Responsibilities

All employees of ELEV8 Consulting Pty Ltd are responsible for complying with this policy and ensuring the protection of personal information. The Managing Director is responsible for monitoring compliance with this policy and ensuring that all employees are trained on privacy and confidentiality requirements.

Collection, Use, and Disclosure of Personal Information

ELEV8 Consulting collects, uses, and discloses personal information only for purposes that are relevant to our services, and that have been consented to by the individuals concerned. We obtain consent through a detailed consent form that outlines the purposes for which personal information will be collected, used, and disclosed, and we review this consent annually to ensure that it remains valid and up-to-date.


ELEV8 Consulting limits the collection of personal information to what is necessary for the intended purpose, and ensures that any personal information that we collect is accurate, complete, and up-to-date. We use and disclose personal information only for the purpose for which it was collected, unless we obtain consent or are required by law to do so.
ELEV8 Consulting does not sell, trade, or rent personal information to third parties. We only disclose personal information to third parties when it is necessary to provide our services, or when we are required by law to do so.

Consent Management and Withdrawal of Consent

ELEV8 Consulting ensures that individuals provide informed and voluntary consent for the collection, use, and disclosure of their personal information. For sensitive information, such as health records, we take extra steps to obtain explicit consent. Individuals have the right to withdraw consent at any time by contacting us directly. Upon withdrawal of consent, ELEV8 Consulting will cease any further use or disclosure of the individual’s personal information unless required by law.

Information Storage and Security

ELEV8 Consulting stores personal information in a secure manner to prevent unauthorised access, use, or disclosure. We use a case management system that is designed to ensure the security of personal information. Only appropriate people have access to the case and its details, and all activity and communication related to the case are completed through the system to minimise the risk of privacy breaches.


Any personal information that we collect as part of assessments or attendance at appointments is transferred onto the case management system in electronic form, and hard copies are then destroyed to further minimize the risk of unauthorised access.
ELEV8 Consulting uses appropriate physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorised access, use, or disclosure. We regularly review and update our security measures to ensure that they remain effective and up-to-date.

Australian Privacy Principles (APPs) Compliance

ELEV8 Consulting is committed to complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988. These principles govern the collection, use, storage, and disclosure of personal information.

Data Access, Correction and Protection

ELEV8 Consulting recognises the right of individuals to access and correct their personal information that we hold. We provide individuals with access to their personal information upon request, and we allow them to correct any errors or omissions that they identify.
Access to personal information must be granted on a need-to-know basis, and employees are prohibited from sharing or disclosing any personal information with unauthorised individuals.
All ELEV8 Consulting employees are required to use a strong password to protect access to ELEV8 Consulting’s information systems. All ELEV8 Consulting data is backed up regularly and securely.


Personal information is deleted or destroyed in accordance with the Privacy Act 1988 when it is no longer required, and ELEV8 Consulting ensures that all hard copies of personal information are securely destroyed.

Retention and Destruction of Personal Information

ELEV8 Consulting retains personal information only for as long as necessary to fulfil the purposes for which it was collected, in accordance with the Privacy Act 1988 and any contractual obligations. Personal information will be securely destroyed or de-identified when it is no longer required. Our retention periods vary depending on the nature of the information:

  • Client records: Retained for a minimum of seven years after the last contact or as required by law.
  • Employee records: Retained in accordance with applicable employment and taxation laws. We use secure methods for the destruction of physical documents (e.g., shredding) and digital data (e.g., permanent deletion from systems).

Notifiable Data Breaches (NDB) Scheme

ELEV8 Consulting complies with the Notifiable Data Breaches (NDB) Scheme, as outlined in the Privacy Act 1988. In the event of an eligible data breach, where there is unauthorised access to, disclosure of, or loss of personal information likely to result in serious harm, ELEV8 Consulting will:

  • Notify affected individuals as soon as practicable, providing recommendations on how they can mitigate potential harm.
  • Notify the Office of the Australian Information Commissioner (OAIC) within 30 days of becoming aware of the breach.
  • Follow our Incident Response Procedure to mitigate the breach and prevent future occurrences.

Complaints Mechanism and Escalation

ELEV8 Consulting is committed to addressing privacy-related complaints promptly and transparently. Complaints regarding our handling of personal information can be made to our Privacy Officer. We aim to:

  • Acknowledge receipt of complaints within five business days.
  • Investigate and respond to complaints within 30 business days.
  • If a complaint cannot be resolved internally, we will inform the individual of their right to escalate the matter to the Office of the Australian Information Commissioner (OAIC) for further review. Individuals may contact the OAIC through their website or by phone for more information on lodging a complaint.

Training and Accountability

ELEV8 Consulting provides ongoing training to all employees and contractors on privacy and confidentiality requirements and processes. We ensure that they understand and follow these requirements and processes to protect personal information.
ELEV8 Consulting management is accountable for compliance with privacy and confidentiality requirements. We complete a privacy and confidentiality accountability self-assessment on an annual basis to ensure that effective measures are in place and to consider continuous improvement initiatives for ongoing compliance with privacy laws and best practices.

Complaints and Enquiries

ELEV8 Consulting takes privacy complaints and enquiries seriously. We have procedures in place to receive and respond to complaints and enquiries about our privacy practices. We investigate all complaints and take appropriate measures to address any privacy concerns that are raised.

Breach Response

ELEV8 Consulting has developed an Incident Response Procedure to respond promptly to any suspected or confirmed data breaches. The Incident Response Plan outlines the steps to be taken in the event of a breach, including notification of affected individuals, regulatory bodies, and other relevant stakeholders.

Monitoring and Review

ELEV8 Consulting regularly reviews and monitors its policies and procedures to ensure they are up-to-date and effective in protecting personal information. Any changes to policies and procedures will be communicated to employees and other relevant stakeholders. This policy will be reviewed annually or as necessary to ensure compliance with the Privacy Act 1988 and other relevant privacy and confidentiality requirements.

We may make changes to this Privacy and Information Storage and Use Policy from time to time. Any updates will be posted on our website.

Conclusion

ELEV8 Consulting takes the protection of personal information seriously and has implemented policies and procedures to ensure compliance with the Privacy Act 1988. These policies and procedures provide a strong foundation for protecting personal information and ensuring ongoing compliance with privacy and confidentiality requirements.