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Empower Your Workforce to Reset, Refocus, and Rebuild

With RARE, we’re not just helping individuals cope — we’re equipping them to thrive.

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About RARE Program

Pioneering Proactive Workplace Mental Health

RARE is ELEV8 Consulting’s flagship early intervention program, built to support emotional wellbeing in the workplace before issues escalate into long-term injury or disengagement. Designed specifically for the unique demands of public sector and corporate environments, RARE provides short-term, structured support that helps individuals pause, reset, and re-engage—before burnout or psychological injury takes hold.

 

This isn’t a traditional EAP. RARE bridges the critical gap between informal support and formal rehabilitation, using evidence-based therapeutic coaching to enhance resilience, reduce psychological risk, and build sustainable work participation. It’s a proactive, measurable, and human-centred approach that delivers value to both individuals and organisations.

 

Through a blend of guided sessions, reflective exercises, and goal-oriented planning, participants are supported to explore their current challenges, build emotional insight, and develop practical strategies to move forward with confidence. 

 

Whether an employee is navigating fatigue, change, conflict, or early signs of burnout, RARE offers a safe space to recalibrate. It helps individuals take stock, regain control, and shift from survival mode to sustainable performance. It’s not just about coping—it’s about building the foundation to thrive.

 

Why RARE?

At the heart of RARE is a simple belief: when we make space for even the rarest moments of reflection, care, and support—remarkable change becomes possible. RARE empowers employees to pause, reset, and reconnect with their strengths. These moments may be short in time, but they are powerful in impact—restoring confidence, reducing stress, and renewing resilience at a point when it’s needed most.

 

Unlike traditional EAPs, RARE is a proactive intervention model offering individualised support, real-time stress measurement, and transparent reporting. It’s designed to prevent escalation, foster psychological safety, and support sustainable work participation.

RARE works because it is:

  • Science-Based: Grounded in evidence-informed approaches such as Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), and motivational interviewing

  • Built for Workplaces: Specifically tailored for the demands of the public service, corporate, and high-pressure work environments

  • Transparent and Measurable: Progress is tracked using validated tools such as DASS-21 and the Work Role Functioning Questionnaire, ensuring meaningful outcomes are visible

  • Human-Centred: Delivered with empathy and clinical insight, focusing on the individual’s context, values, and capacity for growth

RARE is where early intervention meets real impact—bridging the gap between wellbeing intention and lasting behavioural change.

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The Hidden Cost of Workplace Stress

Workplace stress is one of the most significant—and often overlooked—barriers to sustainable workforce wellbeing and performance. It doesn’t always show up as absenteeism. More often, it lingers beneath the surface in the form of presenteeism, disengagement, and silent burnout.

 

When stress is unaddressed, it chips away at productivity, morale, psychological safety, and team cohesion. Yet traditional Employee Assistance Programs (EAPs) tend to intervene only after problems have escalated, leaving many employees unsupported during the critical early signs of distress.

RARE was developed to address this gap—offering timely, measurable, and evidence-based support before issues become claims, conflicts, or departures.

 

The statistics tell a powerful story:

  • Presenteeism costs Australian businesses an estimated $34.1 billion per year (Deloitte), far exceeding absenteeism in its impact on productivity.

  • 1 in 5 employees currently experience high levels of psychological distress (ABS), affecting focus, decision-making, and work capacity.

  • 70% of employees report hiding stress at work due to fear of stigma, judgement, or negative career impacts (Beyond Blue).

These hidden costs aren’t just personal—they’re cultural and financial. Without a proactive, psychologically safe response, organisations risk losing not only their people, but the engagement, innovation, and trust that drive long-term success.

RARE empowers organisations to act earlier, supporting individuals to recover in place, reconnect with their strengths, and re-engage in meaningful, sustainable ways.

How RARE Works: Science-Backed Psychological Recovery

RARE is a structured telehealth program that combines personalised counselling with real-time stress measurement. Unlike traditional EAPs, RARE offers early intervention designed to prevent burnout, build resilience, and deliver measurable outcomes.

  • Prevent burnout through timely, targeted support

  • Track progress using clinical tools like PSS and PHQ-9

  • Access sessions flexibly—day, evening, or weekend appointments available

Efficient, evidence-based, and built for real life—RARE meets employees where they are, when they need it most.

Key Features of the Program

Built-in flexibility to accommodate individual needs

4x 1:1 Sessions

Pre/Post Stress Assessments

Anonymous Self-Booking

APS-Piloted & Validated

Results & ROI

Proven Impact: RARE’s Measurable Outcomes

Pilot Results (APS Department)

  • Participants experienced a 38% average reduction in stress, as measured by the Perceived Stress Scale (PSS).
  • Participants showed a 25% improvement in depressive symptoms, based on PHQ-9 assessments.
  • 92% of participants reported high satisfaction with the program’s support, structure, and outcomes.

Business ROI (Data-Driven)

  • Organisations saw a $5 return for every $1 invested in mental health initiatives, according to Deloitte.
  • Workplaces reported 25% fewer sick days when mental health support was prioritised (Mental Health Commission of Canada).
  • Supportive work environments experienced 30% lower employee turnover, highlighting the value of investing in wellbeing.
Pricing & Packages

Flexible, Cost-Effective Mental Health Support

RARE offers high-impact care at competitive rates, with transparent pricing. These packages reflect the quality and continuity of care provided, while remaining competitive and accessible—particularly when compared to per-session EAP rates or long-term psychological treatment pathways.

Weekday Support

$720

Hours Available

9 AM- 5 PM

Why Invest?

  • Cheaper than long-term therapy
  • More effective than generic EAPs
  • Custom branding & referral pathways
  • Incl. GST for four sessions

Weekday Support

$720

Hours Available

5 PM–8 PM

Why Invest?

  • Cheaper than long-term therapy
  • More effective than generic EAPs
  • Custom branding & referral pathways
  • Incl. GST for four sessions

Weekend Access

$880​

Hours Available

Sat–Sun

Why Invest?

  • Cheaper than long-term therapy
  • More effective than generic EAPs
  • Custom branding & referral pathways
  • Incl. GST for four sessions

Transforming Workplaces, One Session at a Time

RARE isn’t just a response to burnout. It’s a strategic wellness initiative that empowers staff, enhances organisational culture, and provides measurable returns. Whether your team is onsite, hybrid, or remote – RARE adapts.

“With RARE, we’re not just helping individuals cope — we’re equipping them to thrive.”

Supporting recovery?
Let’s make it happen today!

We don’t just lead the business—we live the work. Our leadership team continues to deliver services firsthand, bringing real-world insight, empathy, and connection to every decision we make.

Get Started
Case Studies

Real Results from our Programs

Discover how RARE has helped individuals overcome psychological barriers, boost resilience, and successfully return to meaningful work.

From Emotional Overload to Resilience: Leadership Recovery Through ELEV8’s RARE Counselling Program

A senior professional from a federal agency was referred to the RARE (Recharge and Recovery Effort) counselling program to address...

Trauma-Informed Virtual Yoga for PTSD Recovery: A Case Study on the Serenity & Rebalance Program

The client was referred to the Serenity & Rebalance Yoga program following a diagnosis of PTSD, with ongoing symptoms of...

Beyond Therapy: Addressing Chronic PTSD and Functional Decline in a Long-Term Compensation Claimant

Ms James, a long-term Comcare compensation claimant since 2014, suffers from severe PTSD, severe anxiety, and adjustment disorder with anxious...

Head Office Address:

Level 1, 11-17 Swanson Court Belconnen ACT 2617

Contact:

1300 091 163

hello@elev8consulting.au

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Privacy Policy

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Privacy and Information Storage Policy

Introduction

ELEV8 Consulting is committed to protecting the privacy and confidentiality of personal information that we collect, use, store, and disclose in the course of providing our services. This policy outlines our approach to privacy and information storage, and explains the measures that we have put in place to ensure compliance with privacy laws and best practices.

Scope

This policy applies to all personal information that ELEV8 Consulting collects, uses, stores, and discloses in the course of providing our services. This includes but is not limited to personal information about our clients, workers, stakeholders, and partners.

Purpose

The purpose of this policy is to ensure that personal information is collected, used, stored, and protected in accordance with the Privacy Act 1988 and other relevant privacy and confidentiality requirements.

Roles and Responsibilities

All employees of ELEV8 Consulting Pty Ltd are responsible for complying with this policy and ensuring the protection of personal information. The Managing Director is responsible for monitoring compliance with this policy and ensuring that all employees are trained on privacy and confidentiality requirements.

Collection, Use, and Disclosure of Personal Information

ELEV8 Consulting collects, uses, and discloses personal information only for purposes that are relevant to our services, and that have been consented to by the individuals concerned. We obtain consent through a detailed consent form that outlines the purposes for which personal information will be collected, used, and disclosed, and we review this consent annually to ensure that it remains valid and up-to-date.


ELEV8 Consulting limits the collection of personal information to what is necessary for the intended purpose, and ensures that any personal information that we collect is accurate, complete, and up-to-date. We use and disclose personal information only for the purpose for which it was collected, unless we obtain consent or are required by law to do so.
ELEV8 Consulting does not sell, trade, or rent personal information to third parties. We only disclose personal information to third parties when it is necessary to provide our services, or when we are required by law to do so.

Consent Management and Withdrawal of Consent

ELEV8 Consulting ensures that individuals provide informed and voluntary consent for the collection, use, and disclosure of their personal information. For sensitive information, such as health records, we take extra steps to obtain explicit consent. Individuals have the right to withdraw consent at any time by contacting us directly. Upon withdrawal of consent, ELEV8 Consulting will cease any further use or disclosure of the individual’s personal information unless required by law.

Information Storage and Security

ELEV8 Consulting stores personal information in a secure manner to prevent unauthorised access, use, or disclosure. We use a case management system that is designed to ensure the security of personal information. Only appropriate people have access to the case and its details, and all activity and communication related to the case are completed through the system to minimise the risk of privacy breaches.


Any personal information that we collect as part of assessments or attendance at appointments is transferred onto the case management system in electronic form, and hard copies are then destroyed to further minimize the risk of unauthorised access.
ELEV8 Consulting uses appropriate physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorised access, use, or disclosure. We regularly review and update our security measures to ensure that they remain effective and up-to-date.

Australian Privacy Principles (APPs) Compliance

ELEV8 Consulting is committed to complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988. These principles govern the collection, use, storage, and disclosure of personal information.

Data Access, Correction and Protection

ELEV8 Consulting recognises the right of individuals to access and correct their personal information that we hold. We provide individuals with access to their personal information upon request, and we allow them to correct any errors or omissions that they identify.
Access to personal information must be granted on a need-to-know basis, and employees are prohibited from sharing or disclosing any personal information with unauthorised individuals.
All ELEV8 Consulting employees are required to use a strong password to protect access to ELEV8 Consulting’s information systems. All ELEV8 Consulting data is backed up regularly and securely.


Personal information is deleted or destroyed in accordance with the Privacy Act 1988 when it is no longer required, and ELEV8 Consulting ensures that all hard copies of personal information are securely destroyed.

Retention and Destruction of Personal Information

ELEV8 Consulting retains personal information only for as long as necessary to fulfil the purposes for which it was collected, in accordance with the Privacy Act 1988 and any contractual obligations. Personal information will be securely destroyed or de-identified when it is no longer required. Our retention periods vary depending on the nature of the information:

  • Client records: Retained for a minimum of seven years after the last contact or as required by law.
  • Employee records: Retained in accordance with applicable employment and taxation laws. We use secure methods for the destruction of physical documents (e.g., shredding) and digital data (e.g., permanent deletion from systems).

Notifiable Data Breaches (NDB) Scheme

ELEV8 Consulting complies with the Notifiable Data Breaches (NDB) Scheme, as outlined in the Privacy Act 1988. In the event of an eligible data breach, where there is unauthorised access to, disclosure of, or loss of personal information likely to result in serious harm, ELEV8 Consulting will:

  • Notify affected individuals as soon as practicable, providing recommendations on how they can mitigate potential harm.
  • Notify the Office of the Australian Information Commissioner (OAIC) within 30 days of becoming aware of the breach.
  • Follow our Incident Response Procedure to mitigate the breach and prevent future occurrences.

Complaints Mechanism and Escalation

ELEV8 Consulting is committed to addressing privacy-related complaints promptly and transparently. Complaints regarding our handling of personal information can be made to our Privacy Officer. We aim to:

  • Acknowledge receipt of complaints within five business days.
  • Investigate and respond to complaints within 30 business days.
  • If a complaint cannot be resolved internally, we will inform the individual of their right to escalate the matter to the Office of the Australian Information Commissioner (OAIC) for further review. Individuals may contact the OAIC through their website or by phone for more information on lodging a complaint.

Training and Accountability

ELEV8 Consulting provides ongoing training to all employees and contractors on privacy and confidentiality requirements and processes. We ensure that they understand and follow these requirements and processes to protect personal information.
ELEV8 Consulting management is accountable for compliance with privacy and confidentiality requirements. We complete a privacy and confidentiality accountability self-assessment on an annual basis to ensure that effective measures are in place and to consider continuous improvement initiatives for ongoing compliance with privacy laws and best practices.

Complaints and Enquiries

ELEV8 Consulting takes privacy complaints and enquiries seriously. We have procedures in place to receive and respond to complaints and enquiries about our privacy practices. We investigate all complaints and take appropriate measures to address any privacy concerns that are raised.

Breach Response

ELEV8 Consulting has developed an Incident Response Procedure to respond promptly to any suspected or confirmed data breaches. The Incident Response Plan outlines the steps to be taken in the event of a breach, including notification of affected individuals, regulatory bodies, and other relevant stakeholders.

Monitoring and Review

ELEV8 Consulting regularly reviews and monitors its policies and procedures to ensure they are up-to-date and effective in protecting personal information. Any changes to policies and procedures will be communicated to employees and other relevant stakeholders. This policy will be reviewed annually or as necessary to ensure compliance with the Privacy Act 1988 and other relevant privacy and confidentiality requirements.

We may make changes to this Privacy and Information Storage and Use Policy from time to time. Any updates will be posted on our website.

Conclusion

ELEV8 Consulting takes the protection of personal information seriously and has implemented policies and procedures to ensure compliance with the Privacy Act 1988. These policies and procedures provide a strong foundation for protecting personal information and ensuring ongoing compliance with privacy and confidentiality requirements.